Beyond the operational benefits, digitalization also offers opportunities for the efficient transmission of knowledge within organizations. In this article, find out what's at stake in the business of digitizing processes, and how it facilitates the transmission of knowledge, while promoting the growth and success of companies.
Preserving and passing on know-how is a major challenge for any company. When processes are not centralized, key knowledge is easily lost.
With an average turnover of 15% in French companies, the frequent turnover of managers and employees can lead to a loss of valuable knowledge. Know-how accumulated over time is therefore not fully capitalized on.
This is where the digitization of best practices comes into play: it enables you to safeguard and protect your employees' critical know-how!
In this article, we'll explore these issues and discuss the key steps companies can take to avoid knowledge loss and leverage their in-house skills.
One of the main challenges facing companies when it comes to preserving know-how is the difficulty of centralizing information. Information is often scattered across different systems, files, folders (sometimes physical), or all too often in employees' own memories.
It is this "fragmentation of information" that makes finding, consulting and updating knowledge particularly complex. The direct consequence of this difficulty in centralizing information is a loss of time and efficiency for employees. They have to multiply their efforts to find the information they need, resulting in project delays and potential errors.
Without the right tools to centralize its knowledge, a company deprives itself of an effective means of storing, organizing and sharing the valuable knowledge of its teams. And the risk of losing this knowledge in the event of the departure of a key employee or a change of position becomes very high.
It is therefore essential to set up a knowledge management system dedicated to centralizing information. These tools bring together all knowledge and resources in one place, accessible to all employees. Information retrieval becomes faster and more efficient, encouraging collaboration and knowledge transfer within the organization.
Once knowledge is centralized, it must be easy to access. When this is not the case, friction points for employees arise.
The main frictions are :
Thanks to Komin.io or other tools, employees have quick and easy access to company resources and knowledge bases. This enables them to learn new skills, train and develop their expertise, promoting professional growth and capitalizing on your know-how.
It is often necessary to encourage employees to actively share their knowledge and best practices.
Here are a few strategies to encourage collaboration and sharing within your organization:
The business impact of knowledge transfer in the digital age can be divided into two distinct parts: improving operational performance and creating a sustainable competitive advantage.
When companies succeed in digitizing their processes and facilitating knowledge transfer, they generally see a significant improvement in their operational performance.
Here are some of the key points of this impact:
Effective knowledge transfer in the digital age also gives companies a sustainable competitive edge:
Knowledge transfer in the age of digitalization is a crucial issue for companies. By centralizing information, facilitating access to knowledge, and encouraging collaboration and the sharing of best practices, the digitization of processes offers numerous business advantages.
Komin offers a comprehensive, user-friendly solution for centralizing and sharing knowledge within your organization. Thanks to an intuitive interface, your teams can easily access your company's resources and knowledge bases, thus encouraging continuous learning and skills development.
You'll no longer have to put up with an oral culture. Komin enables each of your employees to be a content creator and to capitalize on internal know-how. What's more, Komin offers analysis and monitoring tools to measure the impact of knowledge transmission on company performance, enabling more strategic knowledge management.
"With Komin, we have documented our operating procedures 10x faster than with paper"
- J. Cerruti (Methods & Industrialization Manager)