Frequently asked questions about Komin

Komin can be used in a variety of contexts, but the most common generally correspond to three main situations:

1. Job handovers: Komin is an essential tool for job changes. It helps to preserve acquired information and know-how, thus avoiding their loss during transitions and the wheel having to be reinvented...
‍Thechallenge is to encourage rapid and efficient skills upgrading, while saving teams' time. This is particularly relevant in functions or contexts where there are frequent job changes (internal mobility, alternation, maternity leave replacements...).

2. Creation of training content/best practices: Komin makes it possible to capitalize on individual best practices to develop collective performance. Whether under the aegis of the HR/L&D teams or the operational teams themselves, Komin serves to develop everyone's productivity.
‍Thechallenge is twofold: to maximize the impact of employees in their jobs, and to establish a virtuous, ongoing knowledge-sharing dynamic.

3. Formalizing and digitizing internal processes: Komin enables you to free yourself from the oral culture by creating, sharing and piloting standards within central and/or local teams.
‍Thechallenge is to homogenize practices, develop quality and establish a culture of continuous improvement at the heart of your organization.

Using Komin can bring many benefits, which we can group into three broad categories:

1. Improving productivity and operational performance:
- Saving time: With Komin, teams avoid redundancies and reinventing the wheel on critical company actions and topics. In addition, the centralization of information frees up time for research, enabling them to concentrate on strategic tasks.
- Faster skills upgrading: whether when taking up a new position, or when acquiring new run skills within a team (creating back-ups, developing versatility...), Komin facilitates and accelerates learning.

2. Improved quality and operational performance:
- With Komin, your company can ensure the homogeneity of practices through defined standard processes. Komin serves as a common platform where procedures, processes and best practices are formalized and shared. By ensuring consistency in the implementation of tasks, Komin contributes to the quality of operational performance throughout the organization.

3. Creating a differentiating employee experience:
- Your employees are valued for their contribution and knowledge sharing. Komin offers a platform where every team member can contribute and be recognized for their expertise and effort for the collective.
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- Komin fosters the creation of a virtuous circle of continuous improvement. Internal know-how is not only formalized and shared, but also monitored and regularly updated.This process fosters a dynamic of learning and constant improvement. This approach has already proved its worth with our customers.

Yes, absolutely. In fact, we always insist on a pilot phase before deploying Komin. This process takes place in three phases over a period of 3 to 6 months, during which we work closely with you:
1. Phase - Scoping: We identify potential use cases and prioritize them according to their respective stakes, be they operational, financial or human. We create one or more templates to facilitate the creation of the first Playbooks, and define the objectives and KPIs to be achieved.
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2. Phase - Pilot/Iterations: We carry out iterations on versions v1, v2...of the Playbooks created, based on the initial feedback and KPIs collected. This enables us to continually adjust and improve the content.

3. Phase - Deployment/Run: Once the pilot phase is over, we roll out Komin to new uses and/or a larger number of users.

Yes, you can integrate existing documentation in any format into Komin.

Komin meets 2 major objectives:

1. Centralize information: Komin aims to centralize your existing information. This not only optimizes information search time, but also avoids "reinventing the wheel" on subjects that are implemented repeatedly.
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2. Formalize critical knowledge "stored in people's heads": With Komin, it's possible to formalize knowledge, experience or processes in a simple, intuitive way by creating impactful content in video, audio, quiz and other formats.

Komin's "radius of action" is wide, both in terms of concrete use cases and its content creation, reading and content and platform administration functionalities.

- Komin compared to an LMS:
‍Active participation: Komin doesn't just share information, it encourages your teams to actively participate in content creation. This fills the gaps often found in LMSs (quantity of available content, content relevance, completion rates...).

‍Guaranteed relevance: Thanks to the direct involvement of employees in content creation, you ensure content actionability and higher engagement and completion rates.

- Komin compared to a knowledge base:
‍Creationand curation: Where a knowledge base focuses primarily on making existing information available, Komin facilitates both the creation and dissemination of data. Content is up to date because it can be reported directly by all users.

‍Diversity offormats: Knowledge bases are often limited to text, whereas Komin makes it possible to vary formats: video, audio, quizzes...

‍Interaction monitoring& tracking: With Komin, it's possible to track how teams interact with information(completion rates, quiz responses...).

-Interfaces with your existing tools:Komin integrates easily with your existing tools, and can also connect with other platforms dedicated to content creation or playback.

Conventional training can take the form of face-to-face, one-to-one or group sessions, or "training on the job", where learning takes place progressively in the workplace.

Here's how Komin differs from these conventional formats:
1. Freeing up time: Komin offers an asynchronous transmission/training solution, which means that learners can access content at their convenience, freeing up valuable time for referents to concentrate on other tasks. Team productivity is boosted because Komin gives referents the gift of ubiquity.
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2. Prolonged availability of content: Unlike a face-to-face training session, which takes place at a specific time, content on Komin is continuously accessible, enabling everyone to review and learn at their own pace.

3. Follow-up by managers/admin: With Komin, managers can track the progress of each team member, enabling better coaching and personalized support.

4. Uniformity of training: Using Komin, everyone in a given function or context is trained on similar content, so learning is equitable, guaranteeing uniformity of training throughout the organization.

Creating a Playbook at Komin takes less than 30 minutes.
Not only is it quick to set up, it's also comprehensive, effective and easy to read.

Content creation seems to be time-consuming. To address this fear, we've developed a solution that truly revolutionizes content creation and knowledge sharing in the enterprise.

We leverage best practices to ensure a rapid creation process:
1. Upstream support: Komin guides you to identify the use cases you need to address first. This way, your efforts are targeted where there's the most value to be captured.
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2. Ready-to-use templates: We combat procrastination by providing templates that encourage action. As a result, teams are no longer "paralyzed by the blank page syndrome" and can focus on content rather than structure.
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3. Intuitive platform: Komin is designed to be hyper-intuitive. This ease of use is corroborated by our data on Komin's high usage rate. This considerably reduces the time needed to master the tool.