Thanks to AI and an intuitive interface, you can easily create and distribute instructions to your field teams.
Develop performance in the field with visual operating procedures, instruction sheets and other training aids accessible to workstations. Replace or complement paper and companionship, digitalize and manage their skills.
For cross-functional teams, simplify the experience of creating visual documentation using photo, video and other formats. Make it easy to keep digitized media up to date in multiple use cases: operating procedures, problem-solving, RetEx, etc.
Internal and external safety inspections, QMS, workstation audits... With Komin, you can ensure the safety of all and the quality of the environment through digitalized supports integrating, among other things, validation processes and the management of versions and authorizations.
Centralize business knowledge and standardize practices in a context of staff growth, turnover or multi-site context. Simply formalize standards to define best practices and boost your teams' operational performance.
Whether you use a CMMS or not, empower your maintenance teams with visual standards that are rarely documented. Formalize the best practices of your technicians in the field, to raise the collective level of preventive and corrective maintenance.
In a multi-agency or multi-POS context, coordinate and evaluate the practices of local teams based on the expectations of central teams.
Shared creation between teams and easier monitoring locally or centrally will ensure consistent practices and enhanced overall performance.
With Komin.io, you can create instructions for your teams in formats adapted to each situation: videos with text and annotations, annotated images, step-by-step instructions, quizzes, audit forms and more.
Do you already have content in paper, PDF or other formats?
The Komin.io AI takes all existing content and proposes new formats adapted to your needs, including recommendations, so you can reuse your documentation.
Les recherches par mots clés ne suffisent plus pour aller vite.
Donnez à vos équipes un outil puissant qui interrogera votre base de connaissances internes, répondra à leurs interrogations en indexant l'intégralité des documents existants au sein de votre organisation.
Manage versions of your documentation, operating procedures, standards, etc.
Ensure the reliability of shared content with customized validation paths.
Easily manage your employees' authorizations, certifications and skills matrices, so you know in real time who can be assigned to which task. Consult statistics and renewal reminders 24/7.
The forms enable readers of the media to enter data: numerical values, photographs, sign-in sheets, checklists...
For example, to report problems, carry out audits at workstations or perform self-monitoring by teams in the field.
For your in-house teams or your international customers, set up each of your media for automatic translation into a multitude of languages other than the one in which the media was created.
Text, audio and video content are automatically transcribed so that they can be understood by their audience without any translation effort on your part.
At Komin, we support you every step of the way in structuring, sharing and leveraging knowledge within your company. Our approach is based on three essential phases: Diagnosis, Design, Scale-up.
Assessment of knowledge flows,
Identification of challenges and objectives,
Recommendations tailored to your organization.
2 to 3 weeks
Configuration of your environment on the Komin Pro application,
Structuring of processes, content and instructions,
Support for pilot teams.
2 to 4 months
Training and support in use for stakeholders,
Monitoring and adjusting conentus,
Software upgrades and specific developments on request.
Continuous
"Avec Komin, nous avons documenté nos modes opératoires 10x rapidement qu'avec le papier"
- J. Cerruti (Responsable Méthodes & Industrialisation)
Find out what questions our customers frequently ask before they start working with us!
Komin.io can be used in a variety of contexts, but the most common generally correspond to three main situations:
1. Digitization of operating procedures: Komin.io enables you to free yourself from the culture of the spoken word by creating, sharing and piloting standards within production, maintenance, operations or network teams.
Thechallenge is to homogenize practices, develop quality and establish a culture of continuous improvement at the heart of your organization.
2. Creation of training content/best practices: Komin enables you to capitalize on individual best practices to develop the performance of the collective. Whether under the aegis of HR/L&D teams or the operational teams themselves, Komin.io serves to develop everyone's productivity through fluid, fun communication.
Thestakes are twofold: to maximize the impact of employees in their jobs, and to establish a virtuous, ongoing knowledge-sharing dynamic.
3. Passing on individual expertise: Komin.io helps control the risk of knowledge loss due to staff turnover. Whether it's a case of resignation, anticipation of retirement or a redundancy plan, the company can identify absolutely critical skills that need to be shared by the employee(s) concerned. In a climate of co-construction, Komin makes it possible to give birth to the company's critical individual know-how, using two distinct methodologies.
Using Komin.io can bring many benefits, which we can group into three broad categories:
1. Improving productivity :
Saving time: with Komin.io, teams avoid redundancy and reinventing the wheel on critical company actions and topics. In addition, centralized information frees up research time to focus on strategic tasks.
Faster skills development: whether you're just starting out in a new job, or need to acquire new skills in run mode within a team (creating back-ups, developing versatility...), Komin makes learning easier and faster.
2. Improving the quality produced by the teams:
With Komin, your company can ensure consistent practices through defined standard processes. Komin serves as a common platform where procedures, processes and best practices are formalized and shared. By ensuring consistency in the implementation of tasks, Komin.io contributes to the quality of operational performance throughout the organization.
3. Creating a differentiating employee experience:
Your employees are valued for their contribution and knowledge sharing. Komin.io offers a platform where every team member can make their own contribution, and be recognized for their expertise and efforts on behalf of the collective.
Komin.io encourages the creation of a virtuous circle of continuous improvement. Internal know-how is not only formalized and shared, but also monitored and regularly updated.
This process fosters a dynamic of continuous learning and improvement. This approach has already proved its worth with our customers.
Yes, absolutely.
This process takes place in three phases over a period of 6 to 12 months, during which we work closely with you:
1. Phase - Framing: We identify potential use cases and prioritize them according to their respective stakes, be they operational, financial or human. We create one or more templates to facilitate the creation of the first Playbooks, and define the objectives and KPIs to be achieved.
2. Phase - Pilot/Iterations: We carry out iterations on versions 1, 2 or even 3 of the Playbooks created, based on the initial feedback and KPIs collected. This allows us to continually adjust and improve the content.
3. Phase - Deployment/Run: Once the pilot phase is over, we roll out Komin.io to new uses and/or a larger number of users.
Yes, you can integrate existing documentation in Komin.io, whatever its format.
Komin.io meets 2 major objectives:
1. Centralize information: Komin.io aims to centralize your existing information. Not only does this optimize information search time, it also avoids "reinventing the wheel" on subjects that are implemented repeatedly.
2. Formalize critical knowledge "stored in people's heads": With Komin.io, it is possible to formalize knowledge, experience or processes in a simple, intuitive way, by creating content in video, audio, quiz and other formats.
Komin.io's "field of action" is wide-ranging, both in terms of concrete use cases and content creation, reading and administration functionalities.
- Komin compared to an LMS:
Active participation: Komin.io doesn't just share information, it encourages your teams to actively participate in content creation. This fills the gaps often seen in LMSs (quantity of available content, relevance of content, completion rates...). What sets Komin apart from other LMSs is that content creation is more horizontal, encouraging the transmission of knowledge between peers.
Guaranteed relevance: thanks to the direct involvement of employees in content creation, you ensure content actionability and higher engagement and completion rates.
- Komin.io compared to a knowledge base:
Creationand preservation: our customers don't need a "shelf to store knowledge, they want us to help them give birth to their referents with the expertise they have in their heads and struggle to share". Where a knowledge base focuses primarily on making existing information available, Komin.io facilitates not only the creation of content, but also its effective distribution. Content is up to date because it can be reported directly by all users.
Diversity offormats: knowledge bases are often limited to text, whereas Komin.io allows a variety of formats: video, audio, quizzes....
Interaction monitoring& tracking: With Komin.io, it is possible to track how teams interact with information(completion rates, quiz responses, update request reporting...).
- Interfaces with your existing tools:Komin.io integrates easily with your existing business tools (ERP, MES, CMMS, HRIS, etc.) and can also connect with other platforms dedicated to content creation or playback.
Conventional training can take the form of face-to-face, one-to-one or group sessions, or "on-the-job" training, where learning takes place progressively in the workplace. Here's how Komin.io differs from these classic formats:
1. Time savings: Komin.io offers an asynchronous transmission/training solution, which means that learners can access content at their convenience, freeing up valuable time for referents to concentrate on other tasks. Team productivity is boosted because Komin.io (almost) gives referents the gift of ubiquity, enabling them to intervene individually on higher value-added questions/answers.
2. Continuous availability of content: Unlike a face-to-face training session, which takes place at a specific time, content on Komin.io is continuously accessible, enabling everyone to review and learn at their own pace, on their own initiative or on the advice of a team leader, for example.
3. Statistical monitoring by managers/admin: With Komin.io, managers can track the progress of each team member, enabling better coaching and personalized support. Whether it's a document's reading rate or an operator's answers to quizzes, managers have clear visibility of their teams' use of Komin.
4. Uniformity of training: By using Komin, everyone is trained on similar content, with no risk of bias due to the good or bad pedagogical skills of a trainer or business referent. This guarantees consistent training across an entire business team and organization.
Creating a Playbook at Komin.io takes less than 30 minutes, and the first benefits are obvious.
Notonly is it quick to create for its authors, it's also easy for field teams to read.
Content creation seems time-consuming. To address this fear, we've developed a solution that truly revolutionizes content creation and knowledge sharing in the enterprise. We draw on best practices to ensure a rapid creation process:
1. Upstream support: Komin guides you to identify the use cases you need to address first. This way, your efforts are targeted where there's the most value to be captured.
2. Ready-to-use templates: We combat procrastination by providing templates - i.e. a standard structure of chapters and content capsules for each key use case - that encourage rapid action. As a result, teams are no longer "paralyzed by the blank page syndrome", and can concentrate on content rather than structure.
3. Intuitive platform: Komin.io is designed to be hyper-intuitive. This ease of use is confirmed by our data on the high rate of use of Komin.io, from the very first days of its implementation. This considerably reduces the time needed to master the tool.
