Discover the top 10 most common handover mistakes and how to avoid them.
Handover is a key moment in the life of a company, particularly in the industrial sector. It is a process which, if poorly managed, can lead to major disruptions in operations and affect overall company performance.
Here are the top 10 most common handover mistakes and how to avoid them.
Skills management is essential when handing over a position. Failure to take into account all the skills required for the job, including non-technical skills, can lead to a drop in productivity and a loss of valuable knowledge.
How to avoid it: Make sure you have a complete list of the skills needed for the job, and put in place a training plan for the new incumbent.
By centralizing and structuring information, digitalization of processes can greatly facilitate the handover process. Not using it can make the handover process more complex and inefficient.
How to avoid it: Implement digital tools tailored to your needs, and train your staff to use them.
Knowledge transfer is a crucial aspect of job handover. Centralizing everything is fine, but disseminating it correctly is even better. Poor dissemination can lead to a loss of valuable knowledge and a drop in operational performance.
How to avoid it: Set up a knowledge transfer plan, including comprehensive documentation and appropriate training for the new incumbent.
Digitizing processes is an effective solution for job handover, but only if the digital tools are adapted to your needs. Using unsuitable tools can make the handover process more complex and inefficient.
How to avoid it: Choose digital tools that match your needs and those of your employees. The platforms you choose should be fun, easy to learn and accessible to all.
Digitizing processes can be an effective solution for job handovers, but only if employees are properly trained in the use of digital tools. Poor training can lead to errors and lower productivity.
How to avoid it: Provide your employees with appropriate training in the use of digital tools.
Documenting knowledge is essential for a successful handover. Failure to do so can lead to a loss of valuable knowledge and a drop in operational performance.
How to avoid it: Make sure you document all the knowledge required for the job throughout your employees' careers. Processes need to be documented on a regular basis.
Incomplete knowledge transfer can lead to a loss of valuable knowledge and a drop in operational performance. This is often the case with a lack of up-to-date knowledge.
How to avoid it: Make sure that all the knowledge required for the job is up to date and correctly passed on to the new incumbent.
You need to ensure that the newcomer assimilates the knowledge he or she has acquired. Theory must be accompanied by a practical test.
How to avoid it: Set up appropriate training for the new incumbent, including training on the skills required for the position and the use of digital tools. These skills can be tested by means of quizzes or role-playing.
Knowledge of the company's culture is an important non-technical skill for a new incumbent. Failure to take it into account can lead to poor integration and reduced motivation.
How to avoid it: Make sure you pass on the company culture to the new incumbent during the handover, using videos, images and other media to motivate your employees.
Knowledge of internal processes is an important soft skill for a new incumbent. They don't have to reinvent the wheel when they arrive. However, this is something our customers regularly observe before we deploy Komin in their organization.
How to avoid it: Make sure you pass on the company's internal processes to the new incumbent during the handover. Whether technical or related to the way your company operates.
Handover is a complex process that requires careful attention. By avoiding these common mistakes, you can ensure a smooth transition and maintain your operational performance at a high level.
Are you looking for a solution to facilitate the handover of positions in your company? Komin is for you!
"With Komin, we have documented our operating procedures 10x faster than with paper"
- J. Cerruti (Methods & Industrialization Manager)
